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Easing Procedural Complexities of Consumer Complaints

Under Analysis – Neena Aneja & Ors V Jai Prakash Associates Ltd.(2021) SC 164 SHRADDHA TRIPATHIFaculty of Law, University of Delhi The enactment of the Consumer Protect Act, 2019 (hereinafter ‘Act of 2019’) has undermarked radical shifts pertaining to consumer dispute resolution procedures including an alteration to the pecuniary jurisdiction of various Consumer fora across the country. Pecuniary jurisdiction of consumer forum relates to the jurisdiction or the competency of the consumer forum to try a dispute based upon the pecuniary/monetary value of the services/products in relation to which the aggrieved consumer has approached the concerned forum. The newly instituted criteria of pecuniary jurisdiction made a significant shift from the earlier one. A repercussion of this was the emergence of a dilemma upon the jurisdiction of these fora in respect of already pending cases and the urge to arrive at an answer as to when exactly should the newly instituted criteria of pecuniary jurisdiction be adhered to. This uncertainty has been put to rest by the Supreme Court as well as the National Consumer Disputes Redressal Commission, both having ruled upon the applicability of the concerned provisions of the Act of 2019 and Consumer Protection Act, 1986 (hereinafter ‘Act of 1986’) while deciding pecuniary jurisdiction of the Court. As per their aligned ruling Sections 34, 47 and 58, of the Act of 2019 shall have a prospective application, i.e., shall be effective post the enforcement. This implies that the provisions of the Act of 1986 shall remain in force for consumer complaints filed before the 20th of July, 2020. For consumer complaints filed prior to the 20th of July, 2020, jurisdiction of the Commission shall be determined in accordance with Sections 11, 17 and 21 of the Act of 1986. The 2-Judge Bench decision of the Apex Court in the matter of Neena Aneja and others vs Jai Prakash Associates Ltd.1, reasoned that: Sec 6(c) r/w 6(e) of the General Clauses Act provides- the right which has accrued on the date of the institution of the consumer complaint under the Act of 1986 (the repealing law) is preserved and that the enforcement of the right through the instrument of a legal proceeding or remedy will not be affected by the repeal. Thus, the conferred right to file a suit as per the previous Act of 1986 shall stay preserved with the consumer and any alterations shall not snatch the same. The Act of 2019 is silent on transfer of pending cases to the fora in accordance with the provisions of the same and therefore consideration should be given to its purpose. A retrospective application would lead to enormous hardship, uncertainty and expense for the consumer who would have to take the burden of undertaking another round of litigation from scratch, increasing their ordeals and not serving any purpose. The verdict evolved in the backdrop of mushrooming of products and services aided by global supply chains, e-commerce and international trade, thereby expanding the consumer market. Consequentially, consumers have acquired a greater access to new markets which renders them vulnerable to the ongoing menace of unfair and unethical trade practices. This when read with the intent of the legislation that seeks to provide “for protection of the interests of consumers” lead the court to declare a prospective application of the procedure, thereby digressing from the norm of retrospective application of procedural laws. Similarly, the Commission’s raison de etre (primary intention) in Ms. Narinder Chopra v. M/s. Jaiprakash Associated Limited2 has been to avoid any anomalous and absurd situation which shall eliminate method and workability in redressal of consumer complaints. While the retrospective or prospective application of the provisions of Act of 2019 was the primary issue in the above proceedings, the court acknowledged the enormous pendency of consumer cases across Indian fora demanding a speedy disposal of cases, else, preventing the legislation from turning futile. Interventions such as strengthening class action suits and adopting mediation as an alternative dispute resolution mechanism have also been mentioned by the court as essential components of the Act of 2019. This is suggestive of the legislature’s inclination to further the interest of the consumers and provide for a simpler & effective remedy to an already aggrieved consumer. The element of ‘ease of consumers’ has been noticed by the court playing a dominant role throughout the Act of 2019. The underpinned ‘consumer interest’ colouring the court’s interpretation of the Act of 2019 is noteworthy but in the contemporary scheme of facts does not reach far in the actual realization of consumer interests. Swift and speedy redressal mechanisms, man-power concerns of redressal and the infrastructural challenges ought to go beyond a mere acknowledgment towards actual rigorous transformation. Steps to ameliorate these problems need to be suggested, effectively implemented and later continued, followed & improved upon as per the need of the hour. Timely disposal of cases has a huge role in preventing consumer exploitation and serving consumer justice, as is aptly said: “Justice delayed is justice denied”. This consumer justice is not restricted to the concerned consumer-party but has a ripple effect in deterring the exploitative trade practices in the market. Delayed justice acts as a catalyst for expansion of ill-trade practices and their subsistence on account of lethargy & reckless attitude of the justice delivery mechanism. This, created psychology, can only be undercut by a rigorous overhauling and dedicated process that shall inspire faith of the consumers in the provided redressal mechanisms and uphold their interests thereby facilitating the purpose of the legislation, creating a positive impression about markets, market strategies and amicable seller-consumer relationships. Readers may refer to the table below for understanding the pecuniary jurisdiction of Commissions for the concerned goods & services: S. No Dates Pecuniary Jurisdiction 1. FOR CASES FILED BEFORE 20th July, 2020 A. District Forum– less than Rupees 20 lakhsB. State Commission– more than Rupees 20 lakhs but less than Rupees 1 croreC. National Commission– exceeding Rupees 1 crore 2. FOR CASES FILED FROM 20th July, 2020 A. District Forum–

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Ayurvedic Relief from Anxiety, Stress & Sleep Disorder

To build a natural defence against stress disorders, anxiety and insomnia, a blend of 8 herbs that have proven benefits of stress reduction, including adaptogenic herbs like brahmi and ashwagandha, is what you need. By lowering stress levels and promoting deep relaxation, such a formulationrelieves common mental health problems and improves sleep quality which is linked to elevated stress levels. Stress is an inescapable reality of modern life, giving rise to various stress disorders and anxiety disorders, including insomnia. Due to the chronic nature of these problems, patients require sustained treatment. This Ayurvedic formulation will help you to get an effective solution as they are completely natural and free of any synthetic ingredients, making them safe for regular consumption. The relaxant and sedative actions are induced by natural ingredients, which have mild effect and must therefore be used consistently to be effective. Some of the most prominent herbs used in such a formulation are as follows: Malkangani: This herb is known as Medhya (Brain Tonic or Nootropic) in Ayurveda. It has hot potency, pacifiers Vata, acts as a nervine stimulant and has anti-stress and calming effects. It is used in Ayurveda for improving concentration, alertness, and other cognitive functions. Krushna Kamal: Also known as Passion flower, it is used traditionally as a calming herb for anxiety, stress, sleep disturbances. The plant promotes relaxation and helps with agitation, anxiety, nervousness and stress. Pimplimool: The root of long pepper is used in Ayurveda to induce sleep. It improves digestion, relieves bloating, abdominal colic and thus, helps in sleep problems or discomfort caused by disturbed digestion. Sarpagandha: Also called Indian snakeroot, this medicinal plant is famous for its benefits in the mental disorders. It calms the central nervous system and reduces anxiety, irritability, and aggression. Nagarmotha: Commonly known as Nut grass, it helps in managing stress and anxiety. It is known to give a calming and balancing effect on the body. Kapurkachli:This Ayurvedic herb is known to treat digestive disorders, cardiac, debility, blood disorders, respiratory afflictions, and skin diseases. Shankhavali: Also called Shankapushpi, this herb popularly known as the “Brain Tonic”. It helps to improve memory, treats epilepsy, controls vomiting and helps to cure a headache. It also stimulates the treatment of diabetes. Ashwagandha:Also called Indian Ginseng, Ashwagandha is essentially an element or Rasayana that increases longevity and vitality. It is prescribed for arresting aging process, revitalizing the body in debilitated conditions, boosting immunity as well as treating musculoskeletal conditions. Shatavari: Derived from the Asparagus plant, this Ayurvedic herb increases the brain power and helps relieve mental stress. Jatamansighan: Also known as Spikenard, Jatamansi is a natural brain nervine tonic, a memory enhancer, and a daytime tranquiliser which has a calming effect. It is widely used to treat neuropsychiatric diseases as it helps maintain hormonal balance in the nervous system, thereby preventing seizures in epileptic patients. Brahmi ghan: Also known as Bacopa, Bramhi helps relieve stress and is therefore used as a treatment for various ailments such as migraines, Alzheimer’s disease, memory loss, anxiety, ADHD, and epilepsy, amongst others. It also acts as a daytime tranquilizer and brain cell toner. Valo:This prominent Ayurvedic herb is known for its anti-inflammatory and antiseptic effects. It offers relief from inflammations in the circulatory system and nervous system. Vekhand: Also known as Sweet Flag or Sweet Root, Vekhand treats different clinical conditions such as digestive system problems, gas, bloating, bronchitis, fever, asthma, cough, rheumatism, etc. Its rhizome oil acts as a nerve stimulant, sedative as well as an analgesic. Khurasni: Also known as Henbane or Jupiter’s Bean, this prominent herb proves to be quite effective for headaches, rheumatism, toothaches, kidney stones and liver pain. It has calming effects and provides relief from insomnia also. Note: We recommend a consultation with an Ayurvedic physician before consumption of these products as each body & individual is unique.

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Comments Invited on the AYUSH Survey Report

ANALYTICAL REPORT ON “CONSUMER’S PERSPECTIVE ON AYUSH” The Indian System of Medicine is of great antiquity. It is the culmination of Indian thought of medicine which represents a way of healthy living valued with a long and unique cultural history, as also amalgamating the best of influences that came in from contact with other civilizations be it Greece (resulting in Unani Medicine) or Germany (Homeopathy) or our scriptures/sages which gave us the science of Ayurveda, Siddha as well as Yoga & Naturopathy. Like the multifaceted culture in our country, traditional medicines have evolved over centuries blessed with a plethora of traditional medicines and practices. For More Information : Read More

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Indian Perspective on AYUSH System of Medicines

AYUSH Systems of Medicine, a Viable Solution for COVID-19 amidst the Uncertainty of Vaccination & Herd Immunity – an Indian Perspective Hima Bindu Ponnam1* and Butchi Raju Akondi Homoeopathic Clinical Research Unit, Central Council for Research in Homoeopathy, Under Ministry of AYUSH, Government of India, Hyderabad, Telangana, India; drdewdrop@gmail.com Department of Clinical Pharmacy and Pharmacology, Ibn Sina National College for Medical Studies, Jeddah, Saudi Arabia; drraju2020@gmail.com In this era of major modern medical advancements, a way of lurking uncertainty still persists about human life in combating the upcoming novel viral diseases as present SARS-CoV2 virus causing COVID-19. COVID-19 tremendously pushed the whole world into a wave of anxiety and stress in terms of uncertainty about life and death. As on 17th May 2020, in India, the infected cases are 90,927 amongst which active cases 53,946, deaths are 2872, and cured discharged cases are 34,1081. The Case fatality rate as on this date is around 3.2% in India and the recovery rate is 37.5% which seems to be very positive when compared with other suffering countries of the world. A precise introspection in this regard is very much essential at this juncture of endangered human life. Before analyzing the fact, lets us see why such an immense uncertainty prevailing regarding the treatment of COVID-19 and its containment. The last 2-3 months of fact sheet enabled us to understand that 81% of cases of COVID-19 were asymptomatic, 14% severely exhibited with symptoms and only 5% needed critical care. At this stage where no known established treatment regimen is prevailing, the management of COVID-19 remains a challenge to the whole world. The treatment approach presently being utilized world-wide is the allopathic system of medicine with different opinions from experts including retroviral medicines combination used in HIV cases & remsedivir developed for Ebola), Hydroxy-chloroquine (HCQ). These broad-spectrum antibiotic regimens being used currently are meant for treating bacterial infections coming after a virus attack but not to treat COVID-19 directly and they pose a lot many adverse side effects as on record. In critical cases, oxygen therapy, intravenous fluid infusion, and life-saving ventilator therapy are being utilized in combination as per the condition of the patient. Leaving aside the treatment options, let us evaluate the other possible strategies for the containment of the virus. The most awaited and the discussed option is the Vaccination which is under different phases of trials in different countries at present. Vaccination is the administration of a vaccine to help the immune system develop protection from a disease and it contains a microorganism or virus in a weakened, live or killed state, or protein or toxins from the organism. When we go through the history of vaccinations, it is evident that preparing a vaccine for an epidemic is a lengthy and expensive process, which may take about a year or two or even more. Also how far the vaccination would succeed is doubtful on account of different strains of the virus and also a study by Li and her collaborators recently found it evident that the SARS-CoV2 virus has acquired mutations capable of substantially changing its pathogenicity and also its mutations again throwing us into uncertainty. Coming to the Herd Immunity (HI), a much-out spoken concept by many expert epidemiologists. Herd Immunity happens when so many people in a community become immune to an infectious disease that it stops the disease from spreading. It happens in two ways: one is that many people contract the disease and in time build up an immune response to it (natural immunity) and the other many people are vaccinated against the disease to achieve immunity. As we already discussed the option of vaccination which have a higher chance of failure. Coming to the natural herd immunity, in which we are leaving the population at risk to contract the disease. Again this depends on the average number known as the basic reproductive number commonly symbolically designated as “R0” – that is the average number of other persons that an infectious person will infect with an agent in a completely susceptible population. This may become very risky when the clinical consequences of the infection are greater for the vulnerable low immunity groups (children, old age, and pregnant women). The United Kingdom initially opted for it but in view of the fatal consequences of increasing mortality rates had to withdraw opting for lockdown restrictions in their country. Ultimately, herd immunity option also exhibits a risk of mortality and uncertainty. Finally comes the much-weighted statement about COVID-19 prevention is possessing a natural strong immunity within the human body. Moving into the introspection of the Indian perspective, India is a country full of rich ancient culture and heritage lasting from thousands of years. Many ancient scriptures envisaged the use of a vast number of natural remedies in boosting the immunity of a person. In India when we critically observe the treatment regimens opted for, it has been found that a considerable amount of people give preference to Ayurveda, Yoga, Unani, Siddha, Sow Rigpa, and Homoeopathy (AYUSH) systems of medicine which are the rich heritage of India. Even the Indian Government supports these systems of medicine under the National Health Mission and taken necessary steps to mainstream these systems of medicine to bring an equal status to the allopathic system of medicine. The Indian government has formed a separate Ministry of AYUSH in 2014 to strengthen the potential of these systems of medicine in reaching the masses. The Confederation of Indian Industry website states that the AYUSH is currently a $10 billion market and is expected to grow to a $15 billion market by 2020 (https://www.ciiblog.in/industry/ayush-is-booming-in-india/). According to AYUSH systems, the common reasons for preferring these treatment options includes lesser side effects, effective disease management, and improvement of quality of life and health promotion, higher preventive potential, and cost-effectiveness. All these systems are highly known for their holistic approach of treatment and their main modus operandi of remedies is to strengthen the natural immunity of the individual which in turn stimulates the human body to fight with

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Potential Role of AYUSH Kwath- Immunity Against Covid-19

Immunity against COVID-19: Potential role of Ayush Kwath Shankar Gautam, Arun Gautam, Sahanshila Chhetri, Urza Bhattarai a) Ministry of Health and Population, Kathmandu, Nepal b) Ministry of Social Development, Gandaki Province, Nepal c) TU Ayurveda Teaching Hospital, Kirtipur, Nepal d) MCOMS, Pokhara, Nepal Abstract SARS-CoV-2 infection associated respiratory disease- COVID-19 has evolved into a pandemic but, being a new form of virus, pathogenesis of disease causation is not fully understood and drugs and vaccines against this virus are still being tested so that no effective drugs or vaccines have been advised by regulatory authority. In this context, the Ministry of AYUSH, Government of India has recommended ‘Ayush Kwath’ to improve the immunity and combat the infection. Our objective of this literature review is to review the role of immunity in pathogenesis of COVID-19 and role of Ayush Kwath against the virus and regulation of immunity. Current review was conducted using a search of available literature on COVID-19 and immunity, Vyadhikshamatwa, Ayurveda and COVID-19, Rasayana, Coronavirus, SARS-CoV-2, immunomodulatory effects of medicinal plants; Tulsi/Holy Basil/Ocimum sanctum, Dalchini/Cinnamon/Cinnamomum zeylanicum, Sunthi/Ginger/Zingiber officinale and Marich/Black Pepper/Piper nigrum. Ayur-veda, being an ancient science have both medicinal and cultural values and had stimulated our kitchen and influenced what we ate in different seasons and the remedies we used for common ailments. Herbs such as Tulsi, Marich, Sunthi, Dalchini are the most commonly used and easily available drugs in home. Thus, Ayush Kwath due to its immune-modulatory, antiviral, anti-oxidant, anti-inflammatory, anti-platelet, anti-atherosclerotic, hepato-protective, reno-protective properties; seems to be effective in immuno-regulation for controlling viral infections like COVID-19. Further pre-clinical and clinical trials need to be done for the evaluation of safety and efficacy of this polyherbal formulation. © 2020 The Authors. Published by Elsevier B.V. on behalf of Institute of Transdisciplinary Health Sciences and Technology and World Ayurveda Foundation. This is an open access article under the CC BY-NC-ND license 1. Introduction COVID-19, also known as severe acute respiratory syndrome corona virus 2 (SARS-CoV-2) is an infectious disease believed to be originated from bats and transmitted to human beings [1]. Being a new form of virus, pathogenesis of disease causation is not fully understood and drugs and vaccines against this virus are still being tested so that no effective drugs or vaccines have been advised by regulatory authority. Not only for Coronavirus, have many other viruses also lack preventive vaccines and effective antiviral medications. Studies have explored that these viruses can form drug-resistant mutants, which decrease the existing drug’s efficacy. So, these viruses can be a threat to the mankind for long time [2]. High mortality among immune-compromised and those with some underlying pathology implies that the factors that improve immunity can prevent serious manifestations due to COVID-19 infection [3]. Many herbal products are found to have immune-modulatory and antiviral property, so their discovery can be a milestone in the prevention and control of COVID-19 [2]. In this context, the Government of India has recommended to take ‘Ayush Kwath’ in order to boost the immunity. As this is a new formulation, this needs to be validated scientifically. We have made an attempt to review the immune-pathogenesis of COVID-19 and the role of each herb over it. 2. Immunopathogenesis of COVID-19 The ‘S’ protein of coronavirus can bind to host cells through the ACE2 receptor found in the oral and nasal mucosa [1,4]. Other sites where ACE2 receptors are found are lungs, stomach, intestine, bladder, heart, and kidney [5]. Variable presentation of disease in different age groups, serious manifestations that are seen more commonly in immune-compromised, old aged and in those with underlying pathology, many asymptomatic cases in pediatric age group, and presence of lymphopenia in the majority of the cases; these factors implies that immunity has a vital role in the patho-genesis of COVID-19 [1,6e8]. It is assumed that our immune system has lack of memory against such a virus that gave it an edge over humans [3]. Viruses cause cell destruction mainly in two ways; direct cyto-pathic effects of the virus and immune response mediated destruction [9]. COVID-19 cannot lyse the cells directly as the major pathway of cell destruction is due to immune-mediated destruction [10,11]. It has been mentioned that unlike adults, less vigorous cell-mediated immune response in alveoli of children results in being asymptomatic in the majority of cases [3]. The pathogenesis can be split into two stages: Non-severe and Severe [12]. 2.1. Non-severe stage The virus fuses with the host cell membrane and enters inside the host cell through airway epithelium [13,14]. The virus propagates and multiplies inside the host cell and can reach lower airway and alveoli. In adults with good innate cellular and humoral immunity propagation of virus can be limited and viral load reaching alveoli can be reduced thus recovery can take place within 2e3 weeks with mild symptoms [3]. Humoral immunity prevents the viruses to enter new cells while cell-mediated immunity targets on eradicating virus-infected cells [1,15]. In this stage, a strong immune system can be helpful in preventing the propagation of the virus thus reducing the severity of the disease [12]. 2.2. Severe stage Once the immune system is breached, the virus propagates and reaches the lower respiratory tract and alveoli. Then the virus can penetrate alveoli and reaches systemic circulation causing viremia [3]. The virus binds to multiple organs having ACE2 receptor protein. During this stage, cell-mediated immunity becomes robust and starts releasing various pro-inflammatory cytokines (IFN-a, IFN-g, IL-1B, IL-6, IL-12, IL-18, IL-33, TNF-a, etc.) and chemokines (CCL2, CCL3, CCL5, CXCL8, CXCL9, CXCL10, etc.) causing damage to multiple organs known as Cytokine storm [16,17]. We may need to suppress the inflammation for improvement during this severe stage [12]. IL-6 receptor antagonist (Tocilizumab), and anti-inflammatory interleukin (IL-10) are proposed to have a thera- peutic role in the reduction of severity and mortality of COVID-19 [18,19]. As increased risk of thromboembolic phenomena is also found to be associated with COVID-19, prophylactic antithrombotic medications are advised during this stage [20]. 3. Ayurveda purview 3.1. Disease concept It seems that most early cases had a history of contact with the original market for seafood, but the disease has now advanced to

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Prof Bejon Kumar Misra: Global Access to Indigenous Medicine as an Option

Patients Globally Seek Accessibility to Indigenous Alternative Medicine Systems as an Option to Stay Healthy By Prof. Bejon Kumar Misra, Former Board Member International Alliance of Patients’ Organisations (IAPO), New Delhi, INDIA. The Covid-19 pandemic has caused immense disruption to our social and working lives. As we battle through these challenging times, we are being confronted with increasing questions and views as to how this pandemic will impact the healthy citizens and asymptomatic carriers. Of those of us that get symptomatic, it appears that we’re shedding significant virus in our oropharyngeal compartment, probably up to 48 hours before we show symptoms. Thus it explains how rapidly this virus continues to spread across the country because we have asymptomatic transmitters. Enhancing the body’s natural defence system (immunity) plays an important role in maintaining optimum health. While there is no medicine for COVID-19 as of now, the Indian Government’s Ministry of AYUSH recommended self-care guidelines for preventive health measures and boosting immunity with special reference to respiratory health. These guidelines were supported by Ayurvedic literature and scientific publications, which initiated an International Seminar on AYUSH from 27th April to 2nd May 2020 organised by the members of IAPO. The seminar brought out a NINE POINT MAHAMANA DECLARATIONS on “The Role of indigenous alternative medicine systems in India, Ayurveda, Yoga & Naturopathy, Unani, Siddha and Homoeopathy (abbreviated as AYUSH) in fight against Corona Virus globally”. The focus was on how to access indigenous alternative medicine systems AYUSH to lessen morbidity and mortality in 1.39 Billion consumers in India. Several suggestions were proposed to upgrade the capacity and adopt four-prong strategy on preventive interventions, novel scientific studies to prepare drug/ nanoparticles against SARS-CoV-2, Immunity by improving our immune system by daily intake of immune boosters viz., Gudhuchi kwatha, Chyavanprasha, Tulsi, Parijata, Chirayita, Turmeric powder, Zinger, Lemmon etc. and finally Up-scaling and marketing of plants with their medicinal value through Plant Tissue Culture strategies and technology transfer. The holistic approach of AYUSH systems of medicine focuses on prevention through lifestyle modification, dietary management, prophylactic interventions for improving the immunity and simple remedies based on presentations of the symptoms. For instance, emphasis on avoidance of causative factors and enhancing the immunity against host of infections are characteristics of Ayurveda management. The preventive aspect of Homoeopathy is well known, and historically, Homoeopathy has reportedly been used for prevention during the epidemics of Cholera, Spanish Influenza, Yellow fever, Scarlet fever, Diphtheria, Typhoid etc.

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Gundu H R Rao & Pratiksha G Gandhi: Global Perspective on Integrative Medicines

Integrative Medicine: Global Perspective Gundu HR Rao and Pratiksha G Gandhi Emeritus Professor, Lilehei Heart Institute, University of Minnesota, USA Chair Person, IPC Heart Care Center, Mumbai, India *Corresponding author: Gundu HR Rao, Professor, Laboratory Medicine and Pathology, Anesthesiology, Lillehei Heart Institute, University of Minnesota, USA, Tel: 952 594 5248; E-mail: gundurao9@gmail.com Rec date: Mar 15, 2014, Acc date: Mar 27, 2014, Pub date: Mar 29, 2014 Copyright: © 2014 Gundu HR, et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Abstract Integrative medicine is an approach to care, which can be easily incorporated by all medical specialties and professional disciplines including, Indian Traditional Health Systems, and by all other health care systems worldwide. Its use will not only improve health care for patients, but also enhance the cost effectiveness of health care delivery for providers and payers and facilitate the development of universal health care for all. A practical strategy, integrative medicine puts the patient at the center (patient centric) and addresses the full range of physical, emotional, mental, social, spiritual and environmental influences that affect a person’s health. Important elements of an integrative approach to health care include, engaging the patient as an informed and empowered partner and personalizing the care to best address the individual’s unique conditions, needs and circumstances. This approach is totally lacking in the modern allopathic system worldwide. The integrative approach emphasizes prevention, health maintenance and early intervention, and utilizes all appropriate, evidenced-based and personalized therapeutic approaches, to achieve optimal health and wellbeing across one’s lifespan. Although this is the basic strategy of all Indian traditional health systems, they lack evidence-based or observation-based clinical data, to support the benefits of such an approach. Global Alliance of Traditional Health Systems, a new platform that promotes integrative approach, is developing strategies to collect and collate observation-based clinical data on the safety and efficacy of Traditional Indian System of Medicine. In this presentation, we review some aspects of “Global Perspective” on this subject and suggest ways to develop and promote this method of healthcare delivery. Introduction South Asians have the highest incidence of coronary artery disease (CAD), compared to any other ethnic group in the  world [1-3]. In addition, they also have a high incidence of cardio-metabolic disorders such as hypertension, central  abdominal obesity, type- 2 diabetes (T2D), vascular disorders and stroke [1-4]. Currently we have 65 million type-2 diabetics in the country and an equal number of pre- diabetics [4]. To create awareness develop educational and preventive programs, I started a society, South Asian Society on Atherosclerosis and Thrombosis (SASAT) in the USA in 1993. Since then we have organized over 15 international conferences in India and published several books and scholarly articles on the subject. To promote the concept and practice of Integrative and Alternate Medicine, we are working with AYUSH, IPC Heart Care Center, Mumbai, as well as we are starting two new platforms, a dedicated institution, Institute of Preventive Medicine (IPM), and a professional society, International Society for Prevention of Atherosclerosis and Thrombosis (IPSAT). During SASAT-2010 conference in Bangalore, we organized a Round Table Discussion on the subject of “How to Provide Affordable Health Care to All”. The experts who were present in these discussions felt an immediate need for the creation of a novel platform that provides accessible, acceptable and affordable health care for all. Since the modern medicine as we know today, cannot be provided to all levels of the community, it was felt desirable to bring all the Indian traditional therapies on a common platform. In view of these observations, it was decided to launch a platform called, Global Alliance of Traditional Health Systems (GATHS: www.GATHS.org), to standardize and promote traditional therapies. We also launched a sister platform called, Mind Body Spirit Society of India, to complement the Integrative Medicine. This concept was presented at the 4th World Ayurveda Conference (December 2010) in Bangalore. Bringing traditional methods of therapies as an alternative or complementary medicine is called “integrative medicine” in other countries [5-7]. In India and other developing countries, these traditional therapies are the mainstream therapeutic modalities available. Integrative medicine by and large, is an approach to health care that can be easily incorporated by all medical specialties and professional disciplines, and by all health care systems. If the integrated platform could be developed well, its use will not only improve health care for patients, but also will enhance the cost effectiveness of health care delivery for providers as well as payers. Since in a country like India, less than 10% of the individuals are covered by health insurance, we will have to find a novel way to empower people to take charge of their own health care. Integrative approach to health care should include engaging the patient as an informed and empowered partner and personalizing the care to best address the individual’s unique conditions, needs and circumstances. To develop such a system, we need to bring in multiple stakeholders and develop the needed infrastructure, at the level of the community health centers. In view of this need, we have launched an alliance of traditional healers (Global Alliance of Traditional Health Systems: GATHS), so that we can develop a well-harmonized, accessible, acceptable, and affordable health care to all. By bringing traditional therapeutic specialties like Yoga, Ayurveda, Unani, Siddha, Naturopathy and Homeopathy and the science of spiritual healing modalities, we can address the full range of physical, emotional, mental, social, spiritual aspects, which affect a person’s health. By treating the whole person (holistic approach), both the patient’s immediate needs as well as the effects of the long-term and complex interplay between a range of biological, behavioral, psychosocial influences can be addressed. This process enhances the ability of individuals to not only get well, but most importantly, to stay well. The integrative approach emphasizes prevention, health maintenance and early intervention, and utilizes all appropriate, evidenced-based

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Prof. Kanakavalli: Note on Siddha in HWCs

Note from the Prof. Dr. K. Kanakavalli, Director General, Central Council for Research in Siddha, Arumbakkam, Chennai. Question 1. Are the Siddha practitioners in a position to prescribe their standard treatment protocols that are already validated in the Siddha stream, at the Health and Wellness Centres to address all the standard tasks (maternal health, non-communicable disease, and so on). AYUSH practitioners posted at Health and Wellness Centres would also be required to attend to central government and state government disease control programmes, besides any other preventative programmes as per requirement. Answer 1. Yes, the Siddha Practitioners based on the training imparted during the Bachelor of Siddha Medicine and Surgery (B.S.M.S) curriculum and experience gained during the Compulsory Rotatory Residential Internship (CRRI) will certainly be able to handle the Standard Treatment Protocols available in the Health and Wellness Centres. In Tamilnadu, the Health and Wellness Centres are under the administrative control of Directorate of Indian Medicine and Homoeopathy (DIM &H), Govt. of Tamil Nadu. We now learn that standard treatment protocols were prepared but yet to be provided to Siddha consultants working in HWC. The exact number of HWC’s functioning as on date would also be available with DIM& H. Central Council for Research in Siddha (CCRS), an autonomous organization functioning under the Ministry of AYUSH is an apex body for research in Siddha system of Medicine. CCRS is constantly working towards developing Standard Treatment Guidelines (STG) for various diseases. Some of the works done by CCRS is as follows : a. Standard Treatment Guidelines (STG)s in respect of Siddha for malaria, dengue fever, Influenza, hepatitis, Encephalitis, Prevention & Treatment of Substance Abuse, Including Narcotic Drug Abuse and Nutritional need of children, pregnant & lactating women and geriatric population have been prepared. b. STG in respect to external therapies in Siddha have been published as Siddha Protocols and OUTcomes (SPROUT) for Siddha External Therapies. c. Recently, the Ministry of AYUSH has published Siddha Treatment Guidelines for Covid -19 d. An Intra Mural Research (IMR) project entitled “Development of Siddha Treatment Guidelines for Non-communicable Diseases (DSTGNCD)” have been completed which addresses Siddha treatment guidelines for Heart diseases, hypertension, obesity, hyperlipidemia, diabetes, cancer, arthritis, anemia, mental disorder, urolithiasis and polycystic ovarian diseases have been completed. e. Standard Treatment Guidelines (STG) for Skin diseases – Psoriasis & Ring worm infection, orthopaedic disorders such as lumbar spondylosis & osteo arthritis and Neurologic ailments – Hemiplegia & Migraine have been prepared. Question 2: At this first point of contact, there will be patients needing emergency attention, that will require some immediate curative steps to be taken. Some very real-world instances were cited in the Note circulated, example, a  aemorrhaging appendicitis, respiratory distress turning into viral pneumonia, a case of infant encephalitis, or the onset of a thrombotic stroke. Do the AYUSH doctors feel equipped to handle suchlike emergency cases. What manner of additional exposure / training would they require in order to begin handling suchlike cases? Answer 2. Siddha doctors definitely require training to handle Emergency cases as cited in the real-world scenarios. Moreover, they need to be taught to diagnose these emergency conditions including differential diagnosis. For example, they need to interpret an Echocardiogram (ECG). Additionally, life saving techniques like Cardiopulmonary resuscitation (CPR), should be taught and hands on training must be provided too. In toto, they must be equipped with the skillset needed o save lives. In the long run, it is better to equip the undergraduate students itself on “Emergency Diagnosis and Management”. During Compulsory Rotatory Residential Internship (CRRI), at least 3 months of posting in Emergency handling exposure is warranted.

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Dr. Mukta Sraj: Note on Mandate of HWCs & Ayurveda

Response from Dr. Mukta Sraj on mandate of HWCs and ability of Ayurveda Practitioners 1. The purpose of Health and Wellness Centers, as envisaged by Govt. of India is envisaged to deliver a comprehensive range of services which will address the primary health care needs of the entire population within the jurisdiction of each HWC, while expanding access, universality and equity within the community being served. 2. There is a pronounced emphasis on health promotion and prevention, designed to retain the focus on keeping people healthy by engaging and empowering individuals and communities to be responsible for choosing health seeking life style and regulated daily regimen which will together minimise exposure to the risk of developing chronic diseases and other morbidities. 3. A. Within this scheme of things, GoI envisages that primary health care needs include: • meeting people’s health needs throughout their lives; • addressing the broader determinants of health, such as clean drinking water and say, sanitation through multisectoral policy and action; and • empowering individuals, families and communities to take responsibility for their own health. 3. B. Primary and secondary prevention: • Vaccination and post-exposure prophylaxis of children, adults and the elderly; • Provision of complete information on the medical and health risks typically associated with behavioural and lifestyle management and what measures would be relevant and appropriate to reduce risks at the individual and population levels; • Inclusion of disease prevention programmes at primary and specialized health care levels, with access to preventive services (ex. counselling); • Nutritional and food supplementation; and • Dental hygiene education and oral health services. • Population-based screening programmes for early detection of diseases; • Provision of maternal and child health programmes, including screening and prevention of congenital malformations; and • Provision of chemo-prophylactic agents to control risk factors (e.g., hypertension) 3. C. Health promotion • Policies and interventions to address intake of tobacco and alcohol, the dangers of physical inactivity, and the benefits of regular, healthy diet (e.g., FCTC , DPAS, alcohol strategy and NCD best-buys) • Dietary and nutritional intervention would also appropriately tackle malnutrition, defined as a condition that arises from eating a diet in which certain nutrients are lacking, or are in excess (too high an intake), or in the wrong proportions • Intersectoral policies and health services interventions to address mental health and substance abuse • Strategies to promote sexual and reproductive health, including through health education and increased access to sexual and reproductive health, and family planning services, while cautioning about risky behaviour • Strategies to tackle domestic violence, including public awareness campaigns; treatment and protection of victims; and linkage with law enforcement and social services. The MoHFW also states that – the principle being “time to care” to be no more than 30 minutes. 3. D. Expanded services includes 1. Care in pregnancy and child-birth. 2. Neonatal and infant health care services 3. Childhood and adolescent health care services. 4. Family planning, Contraceptive services and other Reproductive Health Care services 5. Management of Communicable diseases including National Health Programmes 6. Management of Common Communicable Diseases and Outpatient care for acute simple illnesses and minor ailments. 7. Screening, Prevention, Control and Management of Non-Communicable diseases 8. Care for Common Ophthalmic and ENT problems 9. Basic Oral health care 10. Elderly and Palliative health care services 11. Emergency Medical Services 12. Screening and Basic management of Mental health ailments INPUTS from DR. MUKTA SRAJ (Ayurveda) 1. An AYUSH practitioner can take care of, and handle all the tasks and activities at the HWC except for the Emergency Care, which encompasses roughly 5-10% mortality in rural areas. 2. AYUSH practitioners can run a HWC single handedly tbecause their primary focus is expected to remain as health care promotion and prevention provided that they are also trained in basic life saving skills, so that they can contribute towards minimizing the mortality. 3. AYUSH practitioners could be trained in the diagnosis and treatment of the emergency care. Methods and medicines do exist BUT the major drawback is 1. No research on emergency Ayurvedic medicines 2. No research on Ayurvedic methods of Emergency handling 4. I have spoken to a few doctors both Ayurvedic private doctors and Allopathic doctors working as MO – 1. Many BAMS students have commenced working in private hospitals and have begun to handle emergencies as soon as they complete their internship. Today there are a fair number of young Ayurvedic students with knowledge of equipments and methods used in emergencies 2. Many MO’s placed in the field, across rural India, shared with me that they have barely encountered any emergency healthcare that that cannot be sent to CHC 5. The maximum part of the HWC include the Preventive and promotive health , and that is the USP of AYUSH. Role for Ministry of AYUSH 1. To help the teachers and practicing doctors to test the emergency methods they have 2. Then proceed further: these knowledgeable emergency care, AYUSH practitioners can train the students during their Graduate level education AS PART OF THE CURRICULUM. 3. Since this will benefit the next generation, for now, AYUSH practitioners in HWCs would need training in basic life saving skills before appointment.  

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