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November 2023

Most consumers want service charge to be abolished or made optional, says a survey

Should service charge be levied on restaurants bills or not has been the topic of debate among consumers and restaurant associations have even gone to court to argue that they can lawfully impose the service charge. Now, the latest survey done by Local Circles states that 77% respondents want service charge to be abolished or […]

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Avoid Using Newspaper To Wrap, Serve Food: Food Authority Highlights Health Risks Involved

The Food Safety and Standards Authority of India (FSSAI) has urged food vendors and consumers to stop using newspapers for packing, storing, and serving food items, with immediate effect. Reportedly, the food regulator said that the ink used in newspapers contains certain chemicals that can pose various health risks. FSSAI Chief Executive Officer (CEO) G

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Transforming emerging markets: How AI is empowering consumers in India

In recent years, Artificial Intelligence (AI) has emerged as a transformative force with the potential to revolutionize various industries across the globe. While its applications are numerous, one of the most promising and impactful areas is its ability to empower consumers in emerging markets. That’s us. In countries like India, Bangladesh, and across the African

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Govt plans online portal for quick resolution of consumer complaints

The central government has announced plans to establish an online platform to address consumer complaints more efficiently. As per a TOI report, this platform will serve as a common interface for companies, service providers, and consumers, offering expert panels for quicker resolutions. The Ministry of Consumer Affairs has invited bids for an agency to design,

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₹20,000 To 2 Lakh For Fake Degrees In Delhi. Mega Racket Busted

Delhi Police on Sunday busted a fake marksheet racket and arrested two people including the kingpin. The syndicate was involved in preparing forged degrees and certificates of various government and private universities and state education boards across India, the police said. The kingpin, who has been identified as Dal Chand Meherolia, was arrested from his

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Birla Institute of Management Technology announces Lifetime Achievement Award to Atul D. Boda

Birla Institute of Management Technology (BIMTECH), one of India’s leading B-schools, organised the 7th BIMTECH Insurance Colloquium in Mumbai on Friday. The Colloquium was themed at “Expanding the Sustainable Value Chain: Climate Change’s Impact on Property & Casualty, Health and Life Insurance.”  There were intriguing and insightful conversations about the important relationship between climate change,

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82% Indians are falling victims to fake messages: McAfee reveals scam list

McAfee, a renowned cybersecurity company, recently conducted its first-ever Global Scam Message Study, aiming to comprehend the impact of scam messages and the growing sophistication of scams powered by artificial intelligence (AI) on consumers worldwide. Over 7,000 adults from seven countries, including India, took part in the study. According to the study, Indians receive an

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Travel sites told to refund air tickets booked during lockdown

The Department of Consumer Affairs (DoCa) has directed online travel platforms such as EaseMyTrip, Yatra, MakeMyTrip, HappyEasyGo and Cleartrip to refund booking amounts of airline tickets to consumers whose travel was disrupted by the pandemic. In 2020, the Supreme Court had also ordered airlines to refund passengers who were forced to cancel flight tickets due

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Delhi Environment Minister urges Centre to only allow CNG, electric, and BS VI-compliant vehicles in Delhi-NCR

Delhi Environment Minister Gopal Rai has urged the Central government to only allow CNG, electric, and BS VI-compliant vehicles in Delhi-NCR to address the issue of vehicular pollution. In a letter to Union Environment Minister Bhupender Yadav, Rai expressed concerns about the anticipated decline in air quality due to Diwali fireworks and stubble burning in

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Onions could drive inflation near 6% in last two months of 2024: Economists

Rising onion prices are unlikely to have a significant impact on inflation in October but may lead to inflation rising to near 6% levels in coming months, said economists. Onion prices rose nearly 75% in the first week of November compared with the previous month. “Alongside a rise in broader vegetable prices in October, we

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