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December 2023

Amazon expands its consumer awareness campaign to North East with radio initiatives

Amazon India, announced on Wednesday, that it is expanding its consumer awareness campaign to the North Eastern states. The campaign titled “Mission GraHAQ” is a part of the company’s ongoing efforts to educate and empower consumers about online shopping and help build a trustworthy and safe experience for digital shoppers, Amazon said in a statement. […]

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‘Empowering consumers: Understanding rights, safeguarding interests’

When making a purchase, most people primarily focus on whether the price fits their budget, often neglecting other crucial considerations such as durability or expiry dates. This tendency marks the starting point of consumer awareness. Consumers frequently face exploitation from traders who provide incomplete or incorrect information, manipulate weights, overcharge, or sell substandard goods. These

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‘No data’ and other tactics: How the government is dodging RTI queries on health pacts with Big Tech

In April last year, the All India Institute of Medical Sciences, Jodhpur, and Microsoft India announced a collaborative project on remote healthcare. In February, the central health ministry’s telemedicine platform e-Sanjeevani, hosted on the Amazon Web Services’ cloud, reported having served 10 crore patients. Tamil Nadu, meanwhile, has partnered with Google for its Population Health Registry,

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Remittances: Boosting the impact on poverty reduction through consumer protection

Remittances, a critical lifeline for millions of people in developing economies, reached nearly $800 billion in 2022.  Approximately 80% of these funds, sent by migrants to their home countries, went to low and middle-income nations. This amount, about four times greater than last year’s official development assistance from all advanced economies, highlights the potential role

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Piyush Goyal asks industry to buy Indian components in finished goods

New Delhi: Commerce and industry minister Piyush Goyal Thursday asked industry to support each other in buying components made in India in their finished products. He also said that quality control orders (QCO) are not meant to stop imports but ensure whatever comes into the country- domestically produced or from abroad- are both good and

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Govt launches anganwadi protocol to track, help children with disabilities

New Delhi, The government on Tuesday launched a national protocol to provide for training of anganwadi workers to track and help children with disabilities. This is for the first time that anganwadi workers will spread awareness on the issue, Women and Child Development Minister Smriti Irani said. “If we look at it from a community

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Trai asks Jio, Airtel to clearly state terms of unlimited 5G data packs

New Delhi: The Telecom Regulatory Authority of India (Trai) has asked Reliance Jio and Bharti Airtel to clearly state the terms and conditions of their unlimited 5G data offerings to customers. While giving a clean chit to both the operators on the predatory pricing complaint by Vodafone Idea, the regulator has concluded that the tariffs

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Government bans “dark patterns” on ecommerce platforms; notifies guidelines

In order to protect consumers’ interest, the government has banned use of “dark patterns” on e-commerce platforms which intend to deceive customers or manipulate their choices. A gazette notification in this regard as “Guidelines for prevention and regulation of dark patterns ” was issued on November 30 by the Central Consumer Protection Authority(CCPA) which is

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Delhi High Court allows Mankind Pharma Limited to run modified advertisement on DMF Quality APIs with disclaimer

Delhi High Court: A suit was filed seeking a decree of permanent injunction restraining the defendant, its directors, principals, officers, employees, agents, representatives and assigns from creating impediments in the dissemination of the plaintiff’s advertisement. Dinesh Sharma, J. directed the plaintiffs to run its original advertisement in a modified form with the disclaimer that DMF

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