Jago Grahak Jago

Jago Grahak Jago Logo

April 2023

Google warns users of 18 bugs in mass-level Android phones

Google security teams have discovered 18 zero-day vulnerabilities in Samsung Exynos chips used in several top Android smartphones and wearables that may put those devices at risk. Google’s Project Zero head Tim Willis said in a blog post that four most severe of these vulnerabilities “allowed for Internet-to-baseband remote code execution”. Tests conducted by Project […]

Google warns users of 18 bugs in mass-level Android phones Read More »

Fraud Alert: Beware of Aadhaar-enabled Payment System Frauds and Fake Apps

As I have repeatedly warned in this column, corporates, especially those in the finance and technology sectors, who want to find ways for rapid on-boarding of customers, lobbied hard to push the linking of Aadhaar to just about every identity, benefit and even returns on our own income. Successive governments gave in to these corporates

Fraud Alert: Beware of Aadhaar-enabled Payment System Frauds and Fake Apps Read More »

JNPT Is Not a Consumer since It Invited Quotations from Banks To Earn Profit from FDs: NCDRC

Dismissing a complaint, the national consumer disputes redressal commission (NCDRC) ruled that the act of Jawaharlal Nehru Port Trust (JNPT) inviting quotations from banks seeking higher interest rates for its term deposits does not fall under the Consumer Protection Act. In this case, JNPT had also filed a case with the central bureau of investigation

JNPT Is Not a Consumer since It Invited Quotations from Banks To Earn Profit from FDs: NCDRC Read More »

Credit Information Companies To Compensate for Delayed Updation and Rectification: RBI

The Reserve Bank of India (RBI) will soon put in place a process whereby people will be compensated by credit information companies (CICs) for delayed updation/rectification of credit information reports, said governor Shaktikanta Das. Recently, the CICs were brought under the purview of the Reserve Bank Integrated Ombudsman Scheme (RB-IOS). “It is now proposed to

Credit Information Companies To Compensate for Delayed Updation and Rectification: RBI Read More »

Patient Obtaining Free Services in Govt Hospital Is Not a Consumer: NCDRC

In a significant ruling, the national consumer disputes redressal commission (NCDRC) says a patient obtaining free services from a government hospital is not a consumer. The bench also appreciated a gesture by the doctor to offer Rs2 lakh to the complainant on humanitarian grounds for the death of a newborn. In an order passed last

Patient Obtaining Free Services in Govt Hospital Is Not a Consumer: NCDRC Read More »

18,890 complaints received on National Consumer Helpline since 2017: Govt

The government on Wednesday said 18,890 complaints have been received on National Consumer Helpline since 2017 against cab aggregators Ola and Uber. “441 grievances have been received on PG (Public Grievance) portal and 18,890 complaints received on National Consumer Helpline from January 1, 2017 to March 31, 2023 against Ola and Uber,” Minister of State

18,890 complaints received on National Consumer Helpline since 2017: Govt Read More »

Don’t Use Interim Order To Mislead Customers on Service Charges in Hotels: Delhi HC

The Delhi High Court (HC) on Wednesday said its interim order staying the guidelines of central consumer protection authority (CCPA), that prohibit hotels and restaurants from levying service charges ‘automatically or by default’ on bills, shall not be shown on the menu cards or display boards in a manner to mislead the consumers that the

Don’t Use Interim Order To Mislead Customers on Service Charges in Hotels: Delhi HC Read More »