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Mosquitoes bite into health insurance claims

August 10,2024 Mumbai: Nearly a third of the health insurance claims recorded by insurers are due to seasonal infectious diseases. These include vector-borne diseases such as dengue and malaria, which give rise to high claims in July and August, or water-borne infections such as gastroenteritis. In winter, it is usually bronchitis or influensa. As many of these claims are related to hygiene conditions in the locality they are avoidable to a large extent. However, they impact all segments of society as evident from claims data. According to a study of reported health insurance claims by Policybazaar, vector borne diseases like Dengue and Malaria account for 15 per cent of total seasonal illnesses claims. The cost for treating these mosquito-borne diseases typically ranges from Rs 50,000 to Rs 1,50,000. These claims surge in July and August when humid conditions create ideal breeding grounds for mosquitoes. Another illness that peaks during the monsoon is gastroenteritis or stomach flu which has the same treatment expenses as Malaria. This ailment accounts for 18 per cent of seasonal claims. Another 10 per cent of seasonal illness claims are due to allergic reactions where the periodicity varies according to region. Winter sees claims due to influensa and bronchitis peaking to 20 per cent and 12 per cent of seasonal illnesses. However, the cost of treatment is lower ranging from Rs 25,000 to Rs 1 lakh. “If you look at developed countries, the share of seasonal illnesses is much lower compared to developing countries. In case of India, even in developed parts of the country like Gurgaon there are problems of water accumulation and mosquito breeding which leads to an increase in these claims,” said Siddharth Singhal, head of health insurance, Policybazaar. “These seasonal illnesses add to the frequency of claims. However, the average claim amount is much lower than chronic illnesses, and in terms of value, the share of claims would be below 20 per cent ,” said Singhal. According to Singhal, the cases of hospitalisation for illnesses that would have earlier been treated at home have gone up. “This is a positive development as it is always good to have professional support. ,” he said. Source: Healthworld

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We must ensure protective environment for children with disabilities: Chhattisgarh HC Chief Justice Ramesh Sinha

August 11,2024 Raipur: The Chief Justice of Chhattisgarh high court, Ramesh Sinha, emphasized the need for concerted efforts in legislative enforcement, inclusive education practices, healthcare improvements, and societal sensitization to ensure a more equitable future for all children. He was addressing the 9th Round of the State Level Stakeholders’ Consultation on the Protection of Children with Disabilities, organized by The High Court Juvenile Justice Committee in collaboration with Chhattisgarh State Judicial Academy and Chhattisgarh State Legal Services Authority on Saturday. In his inaugural address, the Chief Justice highlighted the challenges faced by children with disabilities in accessing education, healthcare, and societal integration. He emphasized the need for concerted efforts in legislative enforcement, inclusive education practices, healthcare improvements, and societal sensitization to ensure a more equitable future for all children. The Chief Justice also stressed the significance of social safeguards for child victims in the form of Victim Compensation Schemes. Citing Mahatma Gandhi’s quote, “The true measure of any society can be found in how it treats its most vulnerable members,” the Chief Justice called for collaboration among stakeholders and inter-departmental cooperation to enhance policy effectiveness, securing a dignified life for every child with disabilities as a fundamental right under Article 21 of the Indian Constitution. The Chief Justice quoted the words of Justice P.N. Bhagwati, “The human rights of persons with disabilities are as sacred and inviolable as those of any other person. The Constitution of India guarantees this in no uncertain terms.” The Chief Justice also deliberated upon the need for sensitization and awareness among various stakeholders and common people regarding the Medical Termination of Pregnancy (MTP) Act to ensure that rape victims receive quick and necessary assistance for the termination of pregnancy caused due to rape. Furthermore, an informative flip chart was also released during the event, documenting the roles of each stakeholder to create awareness and support for the medical termination of pregnancy of rape victims, including minors and mentally disabled pregnant rape victims. The flip chart was distributed amongst all the stakeholders, participants, and representatives from concerned departments to ensure proper implementation of the Medical Termination of Pregnancy Act at the grassroots level. Justice Goutam Bhaduri, who is the Chairman of the High Court Committee in Juvenile Justice, and Justice Sanjay K. Agrawal also addressed the event. The inaugural session concluded with a vote of thanks proposed by Justice Deepak Kumar Tiwari. Additionally, today’s event provided an excellent platform to showcase the artistic talents of children with disabilities. Their artwork, including painted canvases, jute bags, and various crafts, was displayed in the High Court gallery. This exhibition served as a significant source of promotion, inspiration, and encouragement for these young artists. Hon’ble The Chief Justice personally interacted with and encouraged these young artists. The inaugural session was followed by two technical sessions that deliberated upon issues to address the availability of services for the well-being of disabled children in Special Homes and Child Care Institutions and the provision of judicial process information to children in conflict with the law and child victims. The first technical session, delving upon the well-being of children with disabilities in Child Care Institutions, was chaired by Justice Goutam Bhaduri, with Justice Deepak Kumar Tiwari and Justice Rakesh Mohan Pandey serving as co-chairs. The second technical session was chaired by Justice Sanjay Agrawal and co-chaired by Justice Rajani Dubey. During this session, presentations were made by representatives from UNICEF, the Department of Police, the Department of School Education, the Principal Magistrate of the Juvenile Justice Board, and Chhattisgarh State Legal Services Authority. The event concluded with a vote of thanks by CSJA Director Sirajuddin Qureshi. Source: Healthworld

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AIIMS Rajkot now self-sufficient for virus detection: Union Health Minister JP Nadda

August 11,2024 Rajkot: Union Health Minister JP Nadda visited AIIMS in Rajkot on Saturday and said that the health institute (AIIMS Rajkot) which was earlier dependent on NIV (National Institute of Virology) Pune has now become self-sufficient for virus detection. “Earlier, this institute (AIIMS Rajkot) was dependent on NIV (National Institute of Virology) Pune for virus detection, now it is self-sufficient for virus detection. PM Modi envisioned providing tertiary (higher-end) healthcare facilities to the common people,” said JP Nadda after visiting AIIMS. The Health Minister also highlighted that only one institute of AIIMS was established under the Congress rule and now under PM Modi’s leadership, the country has 22 AIIMS, out of which 18 are operational. “During Congress’ rule from 1960 to 1998, only 1 AIIMS was established. Under the leadership of Atal Bihari Vajpayee, 6 AIIMS were established. Then in the 10 years of UPA’s leadership of UPA, only 1 AIIMS was established. Now, in PM Modi’s leadership India has 22 AIIMS, out of which 18 are operational,” said JP Nadda. Earlier in the day, JP Nadda along with Gujarat Chief Minister Bhpendra Patel flagged off the ‘Tiranga Yatra’ in Rajkot. Addressing a public gathering during the Tiranaga Yatra, Nadda said, “Today as we set out on ‘Tiranga Yatra’ and see ‘Tiranaga’ all around us, the period of freedom also comes to mind. The state (Gujarat) has played a big role in the independence movement of our nation.” Speaking about the contributions of Mahatma Gandhi in the freedom struggle, Nadda, said, “The nation can never forget the contributions of Mahatma Gandhi who played a big role in achieving independence. It is our pleasure that Mahatma Gandhi’s connection was also with the land of this state.” The Union Minister further said, “We also cannot forget the contributions of Sardar Vallabhbhai Patel who played a big role in uniting the princely states with India.” “It is our pleasure that PM Modi’s connection was also with the land of Gujarat, who has taken a resolve to make Viksit Bharat,” the BJP president said. The Bharatiya Janata Party (BJP) has launched the ‘Har Ghar Tiranga’ campaign across the nation. During this period, the central government urged the citizens to hoist the tricolour on every house, shop, and office. A cleanliness drive will also be carried out. Earlier, Prime Minister Narendra Modi appealed to the citizens to hoist the national flag at their homes as part of the party’s ‘Har Ghar Tiranga’ campaign on the occasion of the 78th Independence Day on August 15. In the 112th ‘Mann Ki Baat’ on July 28, Prime Minister Modi called upon all Indians to take part in the ‘Har Ghar Tiranga’ campaign to celebrate Independence Day. Har Ghar Tiranga’ is a campaign that forms part of the Azadi Ka Amrit Mahotsav. It was started in 2021 to encourage people to bring the Tiranga home and to hoist it to mark the 75th year of India’s independence. (ANI) Source: Healthworld

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India achieves milestone with completion of 32 pharma projects under PLI scheme

August 10,2024 New Delhi: The Ministry of Chemicals and Fertilisers announced a milestone on Friday with the completion of 32 projects under the Production Linked Incentive (PLI) Scheme aimed at promoting domestic manufacturing of critical Key Starting Materials (KSMs), Drug Intermediates, and Active Pharmaceutical Ingredients (APIs). According to a press release by the Ministry of Chemicals and Fertilisers, these projects, with a cumulative installed capacity of 56,679 metric tons (MT) per annum, are expected to strengthen India’s pharmaceutical supply chain and reduce dependency on imports. The PLI Scheme, with a financial outlay of Rs 6,940 crores, was approved by the Cabinet with the objective of boosting domestic bulk drug production, enhancing supply chain resilience, and minimising reliance on imported raw materials. The scheme’s production period spans from the fiscal year 2022-23 to 2028-29. According to the Ministry, the scheme received an overwhelming response, with 249 applications submitted for consideration. Out of these, 48 projects have been selected for the manufacturing of identified bulk drugs, with 13 projects being implemented by 10 Micro, Small, and Medium Enterprises (MSMEs). The completion of 32 projects marks a critical step forward, with the remaining 16 projects still under development, read the press release. These ongoing projects are currently receiving support to facilitate necessary regulatory approvals, such as environmental clearances and drug manufacturing licenses. The Ministry emphasised that state governments are playing a crucial role in expediting these approvals to ensure timely project completion. One of the significant achievements under the PLI Scheme is the surpassing of the targeted investment. The scheme initially aimed for an investment of Rs 3,938 crores, but as of today, investments worth Rs 4,024 crores have been made, reflecting strong industry confidence and commitment to enhancing India’s pharmaceutical manufacturing capabilities. The state-wise distribution of approved projects under the scheme is detailed in the attached annexure, highlighting the geographic spread and impact of these investments across the country. The Ministry of Chemicals and Fertilisers reiterated its commitment to supporting the domestic pharmaceutical industry and ensuring that India continues to progress towards self-reliance in critical drug manufacturing. The successful completion of these projects is expected to significantly contribute to India’s goal of becoming a global pharmaceutical hub, while also ensuring the availability of essential drugs for domestic consumption. This development aligns with the government’s broader “Atmanirbhar Bharat” initiative, which focuses on making India self-reliant in key sectors and reducing dependency on imports. The PLI Scheme for Pharmaceuticals is a cornerstone of this initiative, providing the necessary financial incentives and regulatory support to encourage domestic manufacturing and innovation Source: Healthworld

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Petrol Car Filled with Diesel: Consumer Court Directs ₹26,000 Compensation

August 12,2024 In a notable consumer rights case, a fueling mishap at an Indian Oil Corporation station in Warangal, Telangana, resulted in a significant financial settlement. The incident, which occurred on July 30, 2022, involved the incorrect fueling of a woman’s petrol car with diesel, leading to severe mechanical issues and a prolonged legal struggle. Meenakshi Naidu, the vehicle owner, faced immediate problems after the fueling error. Within minutes of leaving the station, her car began to malfunction, producing loud noises from the engine and failing to operate correctly. This prompted an urgent trip to an authorized repair center in Hyderabad, where technicians confirmed the damage was due to diesel being mistakenly pumped into her petrol vehicle. The repair costs were estimated at ₹6,381. After discovering the error, Ms. Naidu lodged a formal complaint against the fuel station operator, claiming that despite clear petrol-only markings on her fuel tank, diesel was dispensed. In her defense, the station argued that any issues should have been immediately reported. Source: Law Trend

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As many as 50,258 real estate cases pending in consumer courts: Government data

August 08,2024 NEW DELHI: Over 50,000 cases related to real estate are pending in consumer courts, according to the government data. In a written reply to Lok Sabha, Minister of State for Food and Consumer Affairs B L Verma informed about the details of cases pending in consumer commissions relating to real estate. As per the data, there have been 2,44,813 cases filed in consumer courts at national, state and district levels. Out of that 1,94,555 cases have been disposed and 50,258 cases are pending as on July 31, 2024. “The Consumer Protection Act, 2019 provides for three tier quasi-judicial machinery at district, state and central levels commonly known as ‘Consumer Commissions’ for protection of the rights of consumers and to provide simple and speedy redressal of consumer disputes,” Verma said. The Act provides for simplification of the adjudication process in the consumer commissions; filing of a complaint by a consumer in the consumer commission; virtual hearing; deemed admissibility of complaints if admissibility is not decided within 21 days of filing. “Section 38(7) of the Consumer Protection Act, 2019 prescribes that every complaint shall be disposed of as expeditiously as possible and endeavour shall be made to decide the complaint within a period of three months from the date of receipt of notice by opposite party where the complaint does not require analysis or testing of commodities and within five months if it requires analysis or testing of commodities,” he said. The e-Daakhil portal has been launched in 35 states/UTs to provide facility to aggrieved consumers to register online consumer complaints in different consumer commissions from anywhere in India, the minister said. Source: Economic Times

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How the Consumer Duty has reshaped financial services in its first year

August 12,2024 According to FullCircl, as we passed the first anniversary on 31st July 2024 since the implementation of this mandate, a significant event was held to discuss its impacts and progress. The event featured key FCA figures including Sheldon Mills, Executive Director, Consumers and Competition; Graeme Reynolds, Director of Competition; Therese Chambers, Joint Executive Director of Enforcement and Market Oversight; and Dominic Cashman, Director of Authorisations. Abby Thomas, Chief Executive and Chief Ombudsman at the Financial Ombudsman Service, also participated, highlighting the Duty’s impact over its inaugural year, practices worth emulating, and forthcoming priorities. In its first year, the Consumer Duty has fundamentally altered business-customer interactions across the financial landscape, promoting cultural shifts and enhancing competition. The FCA highlighted several achievements such as the sharing of best practices, reductions in GAP product commissions—yielding customer savings—and the introduction of new product lines. Noteworthy improvements in customer experience metrics and clearer customer communications were also emphasized. However, the FCA acknowledged that the Duty has introduced complexities, particularly challenging for smaller firms, with hurdles like fair value assessments and outcomes monitoring needing simplification. The discussion also focused on exemplary practices that should become more widespread. The FCA identified successful firms as those aligning their culture with customer experience, adopting comprehensive approaches to customer impact, and utilising data to understand and meet customer needs effectively. A continuous improvement culture and outcomes-focused monitoring are also crucial. The upcoming period will see a post-implementation review by the FCA to assess the effectiveness of the Consumer Duty, including thematic reviews of specific sectors and products. This review aims to gather insights on the impact and complexity of the Duty and ensure firms are delivering fair value. After a year, the Consumer Duty has proven to be a catalyst for significant advancements in consumer protection and a more customer-focused approach in financial services. Despite these successes, the journey is far from over. Firms continue to face substantial challenges that require strategic use of AI and data analytics to enhance compliance, drive growth, and improve customer experiences effectively. Source: Fintech Global

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Fraud Alert: Beware! Government warns SBI customers about THIS fake bank message. Details here

August 04,2024 The Fact Check Unit of the Press Information Bureau (PIB) has alerted SBI customers regarding a fraudulent message on social media. The scam involves a message purporting to be from SBI, instructing recipients to download an APK file to redeem reward points. This message is not legitimate. SBI never sends links or APK files through SMS or WhatsApp. Do not download unknown files or click on suspicious links to protect yourself from potential scams. Always verify any such messages directly through official SBI channels. If you receive an unusual message or ask for personal information, contacting SBI through their verified contact methods is essentialto confirm its authenticity. Staying vigilant and cautious can help safeguard your personal and financial information from fraudulent activities. “Beware ‼️ Did you also receive a message asking you to download and install an APK file to redeem SBI rewards? @TheOfficialSBI NEVER sends links or APK files over SMS/WhatsApp. Never download unknown files or click on such links,” reads a post from theFact Check Unit of the Press Information Bureau (PIB). Tips to safeguard yourself from fake messages and potential scams 1) Confirm the authenticity of the sender. Official communications from your bank will be through verified channels. 2)Refrain from clicking on links or downloading attachments from unknown or unsolicited messages. 3) If you receive a suspicious message purportedly from your bank, contact the institution using contact details from its official website. 4)Conduct transactions and manage your account only through official apps and websites. 5)Do not share personal, financial, or login details via email, SMS, or social media. 6)Notify your bank’s fraud department about any suspicious messages or phishing attempts. By following these guidelines, you can minimize the risk of scams and keep your personal and financial information secure. Source: Livemint

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Public Charitable Trusts Are Not Considered ‘Persons’ Under Consumer Protection Law: NCDRC

August 08,2024 A charitable trust specializing in Ayurvedic medicine purchased two pieces of equipment from a dealer for Rs. 56 lakhs. Despite two installation attempts by the manufacturer’s technical experts, the equipment remained non-functional and was incompatible with the existing HPTLC setup. The trust claimed the equipment was defective and filed a complaint with the Kerala state commission. The state commission partially upheld the complaint, ordering the manufacturer to refund Rs. 56 lakhs with 12% annual interest and Rs. 10,000 in costs. Dissatisfied with this decision, the manufacturer appealed to the National Commission. The dealer and manufacturer contended that the complainant, being a public trust, did not qualify as a “person” under Section 2(1)(m) of the Consumer Protection Act and therefore could not be considered a “consumer” under the Act. This rendered the complaint inadmissible. They also argued that the State Commission did not have the necessary pecuniary jurisdiction to address the complaint. Additionally, they claimed that the warranty conditions were limited to 12 months from the date of installation or 13 months from the date of shipment. Since the equipment was installed by the complainant after the warranty period had expired, they argued that the complainant had no legal grounds to seek damages or compensation, and the dealer was not liable for any deficiencies in service. The National Commission noted that the complainant in this case, being a charitable trust, does not qualify as a “person” under Section 2(1)(m) of the Act. Therefore, the State Commission’s order was deemed to be outside its jurisdiction, referencing the Supreme Court ruling in Pratibha Pratisthan and Ors. vs. Manager, Canara Bank and Ors. (2017) 3 SCC 712. Consequently, the National Commission overturned the State Commission’s decision and allowed the appeal. However, the complainant was permitted to seek redress through the appropriate legal forum. Source: The Law Suits

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India mulls major cut to food weighting in new Consumer Price Index basket

August 07,2024 An Indian government panel tasked with revising the nation’s consumer price index is considering a substantial cut in the weighting of food, according to a person familiar with the matter, a move that could curb inflation spikes in the South Asian nation. The panel, under the statistics ministry, is discussing a proposal to reduce the weight of food in the consumer price basket by as much as 8 percentage points, according to the person, who asked not to be identified as the discussions are private. The food and beverage category makes up 54.2% of the current CPI basket. The CPI is currently based on consumer spending patterns surveyed in 2011-2012, which economists say are outdated and may be distorting the official inflation data the central bank uses to set interest rates. More recent surveys show consumers are spending less of their budget on food than they did a decade ago. Bloomberg Economics estimates inflation in June was 70 basis points higher than it would have been using new weights. A spokesman for the Ministry of Statistics and Program Implementation didn’t immediately respond to an emailed request for further information. The Reserve Bank of India has kept interest rates unchanged for more than a year, and stuck to a relatively hawkish stance given inflation is above its 4% target. Economists surveyed by Bloomberg predict the RBI will likely hold again on Thursday. Food is a big driver of inflation in India given its high weighting in the CPI basket. In June, food prices rose 9.36% from a year earlier, pushing up the headline inflation rate to 5.08%. Excluding food and energy costs, inflation was 3.15%. A revision of the CPI, which currently has some 299 items, would see redundant items such as horse cart fares, prices for video cassette recorders, and costs of audio and video cassettes likely weeded out of the calculation. The government panel is also discussing including consumer electronic products, such as smartphones in the updated index, the person said. The changes to the CPI weights and the base year, which are under consideration now, will likely only be implemented by January 2026. The revisions are based on results of new consumer spending surveys, which the statistics ministry is still finalizing. The entire process is expected to be completed sometime during 2025. India’s Chief Economic Adviser V Anantha Nageswaran, a top official in the Ministry of Finance, last month argued the central bank’s inflation target should exclude food. Several economists, however, said removing food from the CPI target wasn’t appropriate for a country like India. Source: Economic Times

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