National Consumer Day: 24th December,2023

India celebrates National Consumer Day on 24th December every year to commemorate the date when the first Consumer Protection Act received the assent of the President of India way back in 1986. The enactment of this Act is considered a historic milestone in the consumer movement in the country.

 

Government bans "dark patterns" on ecommerce platforms; notifies guidelines

According to the notification, dark patterns have been defined as any practice or deceptive design pattern using user interface or user experience interactions on any platform that is designed to mislead or trick users to do something they originally did not intend or want to do, by subverting or impairing the consumer autonomy, decision making or choice.

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Remittances: Boosting the impact on poverty reduction through consumer protection

UNCTAD recommends five key consumer protection measures to maximize the poverty-reducing power of the money migrants send home.

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Delhi High Court allows Mankind Pharma Limited to run modified advertisement on DMF Quality APIs with disclaimer

Delhi High Court directed Mankind Pharma Limited to run a modified advertisement i.e., original advertisement with the disclaimer that DMF is not mandated under Indian law and is not a quality norm for products in India.

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‘No data’ and other tactics: How the government is dodging RTI queries on health pacts with Big Tech

Why is information on agreements involving public resources, taxpayer money, sensitive health data not available in the public domain?

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‘Empowering consumers: Understanding rights, safeguarding interests’

When making a purchase, most people primarily focus on whether the price fits their budget, often neglecting other crucial considerations such as durability or expiry dates. 

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Amazon expands its consumer awareness campaign to North East with radio initiatives

Amazon will reportedly be producing interactive radio programmes broadcasted three times a week on All India Radio (AIR), across 29 radio stations in the North East region. These broadcasts will be delivered in nine local languages most spoken in the region, ensuring accessibility and understanding.

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Trai asks Jio, Airtel to clearly state terms of unlimited 5G data packs

While giving a clean chit to both the operators on the predatory pricing complaint by Vodafone Idea, the regulator has concluded that the tariffs are not below costs as alleged by Vodafone Idea, officials familiar with the matter told ET. They added that Vodafone Idea itself has been offering unlimited 4G data. Trai's directive to Jio and Airtel means that both the players can continue to offer unlimited 5G data but would need to explain the terms and conditions more elaborately.

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Govt launches Anganwadi protocol to track, and help children with disabilities

The government has launched a national protocol to provide for training of Anganwadi workers to track and help children with disabilities. This is the first time that Anganwadi workers will spread awareness on the issue, Women and Child Development Minister Smriti Irani said.

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Piyush Goyal asks industry to buy Indian components in finished goods

Insisting that quality is non-negotiable, Piyush Goyal said: “Some of the products come from these countries. You are also importing substandard products which go into your goods and cause huge risk to the safety of life and property, the safety of the consumers.” Goyal was speaking at an event organised by the CEAMA. "Don’t compromise on quality ever. Support the Indian ecosystem,” he said.

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Photo ID necessary to buy acid online: consumer protection body

Online shopping platforms will now have to ensure the buyer discloses as part of the purchase process, the specific reason to procure acid.

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By Mr. BP Acharya, IAS, (Retd)
Former Special Chief Secretary to Government of Telangana
Chairperson of Advisory committee on Insurance Ombudsmen, IRDAI

 

THERE IS NO BETTER WAY. The One and Only Organisation in India Certified as per International Standards ISO9001:2015 for Consumer Complaint Redressal Services.

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