Consumer Online Foundation: The first and only organisation certified as per international standard ISO 9001:2015 for Consumer Complaint Redressal Services
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The first and only organization in India to be certified as per international standard on 21st September 2021 as an ISO 9001:2015 on Consumer Complaint Redressal Services. We are proud to share our achievements with our readers and supporters. Thanks for your continued support and guidance for more than 35+ years of service to the consumers in India and abroad.
Proposed e-commerce policy to be robust, balanced, says Piyush Goyal |
3rd Oct 2021: Union minister Piyush Goyal on Sunday assured that every stakeholder's interest will be taken into consideration while framing the e-commerce policy which would be robust and in the interest of every Indian.
Who’s aware of WHO’s vaccine redressal?
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The global health body’s ‘no-fault’ compensation program for Covid vaccine recipients needs a booster shot of visibility. Away from the public gaze on the vaccines deployed across the world, governments and companies are locked in discussions behind closed doors.
Scam-hit consumers in India lost ₹15,334 on average: Microsoft study |
Consumers in India experienced a relatively high scam encounter rate of 69 per cent in the last 12 months according to Microsoft’s 2021 Global Tech Support Scam Research report. The report looks at tech support scams and their impact on consumers. Consumers in India who lost money to such scams in 2021 lost ₹15,334 on average.
Consumer forum directs insurance firm to pay ₹8 lakh compensation
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The district consumer and redressal forum, Kapurthala, has directed the National Insurance Company, a private insurance firm, to pay ₹8 lakh compensation to a private bus owner for damages to his vehicle. The complainant, Jaskirat Singh Chahal, had said his bus was totally burnt after it caught fire due to short circuit in 2010.
Firm told to pay claim even if vehicle sold to 3rd party |
BENGALURU: The state consumer court has upheld a district consumer forum direction to an insurer to clear a Bengaluru woman’s Rs 1.4 lakh insurance claim towards her stolen motorcycle. The insurer had turned down her claim, saying the vehicle’s insurance policy was still in the name of the first owner and hadn’t been transferred to her.
Supreme Court: Builder has to compensate RWA for handing over incomplete project
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Builders can't get away by handing over maintenance & administration of housing society to the residents’ welfare association if the project remains unfinished without all infrastructure & facilities promised to the homebuyers & will need to compensate the RWAs, the Apex Court said.
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