A momentous two-day meeting on ‘Bridging the Gaps – Enhancing Collaboration between Doctors and Patients in India’ took place between the Indian Medical Association (IMA) and the Patient Safety & Access Initiative of India Foundation (PSAIIF) in Bengaluru, Karnataka on 29-30June, 2024.
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Nagaland State Consumer Disputes Redressal Commission (NSCDRC) in collaboration with Nagaland State Bharat Scouts & Guides organised an awareness programme on consumer rights at State Training Centre, Nerhema, Kohima on June 29.
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New draft rules aim to ensure accurate and standardized breath analysers for reliable enforcement actions, promoting public trust and enhancing workplace alcohol testing. The focus is on safeguarding public welfare through stringent standards and reliable measurement instruments.
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Due to the complex nature of our jobs and other commitments in life, it may not always be possible for committee members of a cooperative housing society (CHS/Society) to be physically present for routine meetings.
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An advertisement is considered misleading when it misleads people from reality and influences their behaviour toward purchasing a product or service from the market. Recently, the Supreme Court took a step to stop misleading ads by advertising agencies.
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New Delhi, Observing that there was negligence and deficiency in services by the Indian Railway, a consumer commission here has directed its general manager concerned to pay more than ₹1.08 lakh to a passenger whose luggage was stolen during a journey.
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The magnitude, scale and speed at which such platforms operate demand ex ante regulation, if the real interests of consumers are to be protected.
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The Central Consumer Protection Authority (CCPA) penalised Edu Tap Learning Solutions with a Rs 3 lakh fine for deceptive advertisements. The advertisements claimed 144 students were selected for the RBI Grade B exam after their courses. The CCPA also directed the firm to cease the misleading ads and submit a compliance report within 15 days. Edu Tap concealed crucial details about the courses taken by successful candidates and misused the RBI emblem for authenticity.
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The Telecom Regulatory Authority of India (Trai) on Friday amended regulations 6 and 13 of the Telecommunication Consumers Education and Protection Fund (TCEPF) principal rules to enable utilisation of the fund for expenses relating to preparation, maintenance, audit of accounts, and for the participation of representatives of consumer groups attending meetings of the Committee for Utilisation of Telecommunication Consumers Education & Protection Fund (CUTCEF).
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The Bombay High Court ruled that customers have zero liability for unauthorized transactions caused by third-party breaches, directing Bank of Baroda to refund Rs 76 lakh to Pharma Search Ayurveda Private Limited. The court cited a 2017 RBI circular and the bank’s Consumer Protection Policy, highlighting that the deficiency lay not with the bank or the customer. The petitioners reported the fraud immediately, but the bank ombudsman initially rejected their claim. The court found no negligence by the petitioners and ordered the refund within six weeks.
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A common practice among many Indian banks is the auto-renewal of term deposits
on maturity, especially in the absence of explicit depositor instructions. This policy,
while convenient for maintaining the continuity of investments, raises a critical
question in light of the RBI’s new guidelines: Can term deposits be perpetually
renewed, and if so, do they ever get classified as unclaimed deposits?
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Obtuse Angle by BP Acharya
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THERE IS NO BETTER WAY. The One and Only Organisation in India Certified as per International Standards ISO9001:2015 for Consumer Complaint Redressal Services.
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