Happy National Consumer Day – 24th December

India celebrates National Consumer Day on 24th December every year to commemorate the date when the first Consumer Protection Act received the assent of the President of India way back in 1986. The enactment of this Act is considered a historic milestone in the consumer movement in the country.

 
 

Not happy with a product or service? You can file an online complaint in a consumer court through eDaakhil

The Ministry of Consumer Affairs, Food & Public Distribution launched ‘eDaakhil portal’, a speedy and hassle- free mechanism for filing consumer complaints in all states and union territories.

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E-commerce Firms Must Prioritise Transparency and Consumer Rights, Urges Pralhad Joshi

The minister underscored the immense potential of India's e-commerce sector, describing its future as bright and transformative. He stressed that while digital advancements offer vast opportunities, it's vital for consumers to make informed decisions. "Our government believes it is equally important for our consumers to feel confident and make informed choices," Joshi stated.

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Educational institutions exempt from Consumer Protection Act: SCDRC

THIRUVANANTHAPURAM: Students' grievances against educational institutions, except coaching institutes, will not come under the purview of the Consumer Protection Act, the State Consumer Disputes Redressal Commission has ruled. The SCDRC set aside an order passed by the Kasaragod District Consumer Disputes Redressal Commission against a Bengaluru-based dental institute.

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Consumer forum orders Emami's Fair & Handsome to withdraw misleading ads, pay ₹15 lakh damages

The District Consumer Disputes Redressal Commission (Commission) in Delhi's Central District found Emami (opposite party/OP) guilty of unfair trade practices and misleading advertisements related to its ‘Fair and Handsome’ fairness cream.

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Bengaluru consumer court fines phone company for not providing user manual to customer: Report

Consumer electronics giant OnePlus India Technology Pvt Ltd has been ordered to pay Rs 5,000 in compensation to a Bengaluru resident for not providing a user manual with his new mobile phone, along with Rs 1,000 for litigation costs. The Bengaluru I Additional District Consumer Disputes Redressal Commission termed the company's actions " sheer negligence and indifference, " as reported by Times of India.

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CCPA seeks additional documents from Ola on consumer rights violations and unfair trade practices

The Central Consumer Protection Authority (CCPA) has asked Ola Electric Mobility Limited to provide additional documents and information on show cause notice it issued earlier over alleged consumer rights violations and unfair trade practices.

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Centre set to make hallmarking mandatory for gold bullion to ensure quality & consumer protection

Bhubaneswar, Dec 9: The Indian government is set to enforce mandatory hallmarking for gold bullion, a move aimed at guaranteeing the purity of gold products and safeguarding consumers against quality issues. Consumer Affairs Secretary Nidhi Khare made this announcement at the Gems and Jewellery Conference organized by the Confederation of Indian Industry (Cll) in New Delhi.

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Legal Battles: Consumers Face Delays in Enforcing Consumer Court Orders

Pune: A favorable verdict from the District Consumer Disputes Redressal Forum may bring relief to consumers, but the struggle does not always end there. Many consumers face challenges in enforcing these orders due to non-compliance by service providers. This often leads to further legal battles, adding to the consumer's burden.

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Desh Bhagat University School of Law Organized Legal Awareness Camp at Village Sohag Heri

Mandi Gobindgarh, 11 December: The ADR Center, Legal Aid Cell, and Probono Legal Service Club of the University School of Law, Desh Bhagat University, organized a Legal Awareness Camp at Village Sohag Heri, District Fatehgarh Sahib on "Legal Aid Awareness on Consumer Protection Law: Procedure for Filing the Complaint". The Camp was attended by students, faculty, and local residents.

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