Don't Use Interim Order To Mislead Customers on Service Charges in Hotels: Delhi HC
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The Delhi High Court (HC) on Wednesday said its interim order staying the guidelines of central consumer protection authority (CCPA), that prohibit hotels and restaurants from levying service charges 'automatically or by default' on bills, shall not be shown on the menu cards or display boards in a manner to mislead the consumers that the service charge has been approved by the court.
18,890 complaints received on National Consumer Helpline since 2017: Govt
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The government on Wednesday said 18,890 complaints have been received on National Consumer Helpline since 2017 against cab aggregators Ola and Uber. "441 grievances have been received on PG (Public Grievance) portal and 18,890 complaints received on National Consumer Helpline from January 1, 2017 to March 31, 2023 against Ola and Uber," Minister of State for Food and Consumer Affairs Ashwini Kumar Choubey said in a written reply to Lok Sabha.
Patient Obtaining Free Services in Govt Hospital Is Not a Consumer: NCDRC
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In a significant ruling, the national consumer disputes redressal commission (NCDRC) says a patient obtaining free services from a government hospital is not a consumer. The bench also appreciated a gesture by the doctor to offer Rs2 lakh to the complainant on humanitarian grounds for the death of a newborn.
Credit Information Companies To Compensate for Delayed Updation and Rectification: RBI |
The Reserve Bank of India (RBI) will soon put in place a process whereby people will be compensated by credit information companies (CICs) for delayed updation/rectification of credit information reports, said governor Shaktikanta Das.
Consumer Alert: Hair Growth Products
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Numerous supplement companies, including Unilever’s Nutrafol, Viviscal, Zenwise and NutraPro, and other hair product companies, such as Vegamour, advertise their products as able to grow hair and prevent hair loss, in violation of FDA and FTC law. The following are some examples:
JNPT Is Not a Consumer since It Invited Quotations from Banks To Earn Profit from FDs: NCDRC
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Dismissing a complaint, the national consumer disputes redressal commission (NCDRC) ruled that the act of Jawaharlal Nehru Port Trust (JNPT) inviting quotations from banks seeking higher interest rates for its term deposits does not fall under the Consumer Protection Act. In this case, JNPT had also filed a case with the central bureau of investigation (CBI) against Oriental Bank of Commerce (OBC) for transferring Rs180 crore to one Padmavati International. JNPT had deposited the money with OBC as a term deposit in two tranches.
Fraud Alert: Beware of Aadhaar-enabled Payment System Frauds and Fake Apps
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As I have repeatedly warned in this column, corporates, especially those in the finance and technology sectors, who want to find ways for rapid on-boarding of customers, lobbied hard to push the linking of Aadhaar to just about every identity, benefit and even returns on our own income.
Google warns users of 18 bugs in mass-level Android phones
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Google security teams have discovered 18 zero-day vulnerabilities in Samsung Exynos chips used in several top Android smartphones and wearables that may put those devices at risk.
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